Free delivery on $35+ within the GTA.

FAQ

When will my groceries be delivered? 

We will be open from Monday 12:00am - Thursday 6:00pm.

Orders placed before 6pm on Monday - Thursday, groceries will be delivered next business day between 10 am - 6 pm.

We will not be accepting orders on Friday - Sunday.


Do you offer free delivery? 

Currently we offer free delivery for any order over $35. We unfortunately cannot deliver for orders under $35 at this moment. 

 

Where do you deliver? 

Currently we deliver to the following locations: 

City of Toronto 
Scarborough
Richmond Hill 
Markham 
Etobicoke (certain postal codes)

We are working on expanding our zones as soon as possible. If there is any update, we will always notify our customers via email, social media and website. 


Can I order in advance? 

Unfortunately, at this time we do not offer a pre-determined delivery date. 


How can I make a change to my order? 

Unfortunately at this time, due to demand, we cannot guarantee changes to be made accurately. 


What is your cancellation policy? 

You can cancel your order anytime before 9pm on the day before your delivery date. To cancel, please email us at hello@countryboysproduce.com 


What is your refund policy? 

Once your groceries have been delivered, unfortunately we do not offer a return or refund. However, if you are not satisfied with your supply, please email us at hello@countryboysproduce.com, we would love to help you. 


When do prices change on the website? 

The price change will be reflected on market price changes. 

 

When are new items added to your website? 

New items are added onto our website seasonally. Promotional or seasonal items will be announced on our website, social media and email newsletters. 


What is your charity partnership? 

During this time while we are practicing social distancing, we want to help those that are effected due to COVID-19. This is our time to support one another and come together as a community.

For every box purchased, we will donate a box to someone in need within the local GTA. 

We have partnered with Feeding Canadian Kids, an officially registered Canadian charity committed to relieving poverty by feeding children nutritious dinners.

We've also partnered with North Toronto Ontario Health Team COVID-19 Response Team, a division of Baycrest Centre.